Account & Billing
Payments, renewals, invoices, payment methods and changes to your customer account.
Articles in this category
🌍 Can I refer customers from any country? Find out which countries you can earn money from in Bacan's hosting affiliate program and start monetizing your recommendations today.
› Are there requirements to join the affiliate program? Find out what you need to join Bacan's hosting affiliate program and start earning money by recommending web hosting services.
› Can I get a refund for a domain I no longer want? I registered a domain I no longer need. I want a refund.
› Can I join the affiliate program if I'm already a Bacan customer? Of course! If you're already a Bacan customer, you can also join our affiliate program without any issues. Many of our affiliates are customers who recommend our services.
› Can I pay for my hosting or domain with PayPal? Find out how to pay for your hosting or domain with PayPal at Bacan.com. A simple, step-by-step guide to complete your payment without any issues.
› Can I pay for my hosting with Western Union? Unfortunately Western Union does not allow companies to use their services due to money laundering concerns, so it is not possible to pay for hosting using Western Union.
› Can I send my credit card details by email? When paying by credit card, we explain how to do it safely to ensure a completely secure payment.
› Do I need a website to be an affiliate? Find out if you can earn money with the affiliate program without having a website. Start generating income easily!
› Do you accept debit cards for hosting or domain payments? Find out if you can use your debit card to pay for hosting and what payment methods Bacan.com accepts. Avoid surprises and pay without hassle.
› Do you issue tax invoices? Find out how tax invoices work for our hosting services and how to get yours easily.
› How do I pay my purchase order or renew my hosting or domain? Want to renew your hosting service or domain registration? Here is all the information, step by step.
› How long does it take to activate the hosting service? I have already paid for my hosting service. How long does it take to activate it?
› How long does the tracking cookie last? Find out how long affiliate tracking cookies last and how they affect your commissions in Bacan's hosting affiliate program.
› How much do Bacan affiliates earn? Want to make money selling hosting? We make it very easy, with great earnings.
› How much does it cost to join the affiliate program? Find out whether joining Bacan's hosting affiliate program has costs or is 100% free. Start earning money by recommending hosting today.
› How to change the owner of a domain or hosting service I have sold my website and need it transferred to another person. Please help me change the owner's name.
› I can't find the answer to my question — what can I do? What to do when the help center doesn't cover your exact case, and how to ask for help more effectively.
› I can't find the answer to my question. What can I do? Have a question about your hosting or domain? Don't hesitate to send us your query and we'll answer it shortly.
› I don't have a credit card — how can I pay for hosting or a domain? If you don't have a credit card, check what other payment options we have available for you.
› I need help — how do I open a support ticket? When it makes sense to open a ticket and what details to include so your issue is properly communicated.
› I need help. How do I open a support ticket? Having trouble with your service? Where can you get help? How do you open a support ticket? How long does it take to get a reply?
› I want to change my billing details Not all billing details can be changed. Find out what can and cannot be modified.
› I want to change the account holder The owner of the hosting or domain service has changed. I need to update these details in my customer account.
› Offers and promotions How to better understand an offer or promotion and what to check before assuming its full scope.
› Postal codes in Latin America Reference postal codes for Latin American countries to use when registering your Bacan account.
› Remote support for clients — instructions When a remote session makes sense and why it's worth preparing before you start.
› Remote Support for Clients — Instructions Sometimes it's impossible to solve a problem on your own. Our technicians connect to your computer to fix your issues.
› Renewing hosting or a domain close to or after the expiry date We explain what happens if you delay renewing your hosting or domain. Our recommendation is to never wait until the last moment.
› What happens if I don't renew my hosting on time? Avoid suspension or loss of your website. Find out what happens if you don't renew your hosting on time and how to protect your files and emails.
› What is a URL? A URL is the technical name for the link that lets you access a webpage. For example, Bacan's URL is: https://www.bacan.com
› Where are the servers located? Why server location can matter and how it influences latency, support, and service context.
› Where are the servers located? Find out which countries Bacan's servers are in and how to choose between the USA or Germany depending on your target audience. Optimize speed and performance.
› Which credit cards do you accept? At Bacan we accept all credit and debit cards, meaning you can pay for your hosting services with any card you have.
›