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What is a firewall and does my hosting include it?

Learn what a firewall is, how it protects your website, and whether your hosting includes one.

A firewall is one of the most important tools for protecting your website, and yes, your hosting at Bacan.com includes firewall protection at server level to help keep your site safe.

Here is a clear explanation of what it is, how it works, and what kind of firewall protection is included.


What is a firewall in hosting?

A firewall is a security system that filters the traffic reaching your server or website. Its purpose is to block dangerous or unauthorized access, such as:

  • Malicious bots

  • Hacking attempts

  • Code injection attacks such as SQL injection or malicious scripts

  • Brute-force password guessing attempts

Think of a firewall as a gatekeeper that allows legitimate visitors in and keeps suspicious traffic out.


Does hosting include a firewall?

Yes. At Bacan.com you get firewall protection enabled by default. Depending on your plan and control panel, that can include:

1. ModSecurity at website level

Available in cPanel and DirectAdmin. It works as a Web Application Firewall (WAF) and automatically blocks known attack patterns.

Where do you enable it?

  • cPanel: Security > ModSecurity

  • DirectAdmin: Security > Configure ModSecurity

Recommendation: make sure it remains active for all your domains.


2. Server firewall at system level

Our servers are also protected by network firewalls that filter malicious connections before they reach your website.

These firewalls are managed by our technical team and include automated rules to:

  • Block suspicious IP addresses

  • Detect abnormal activity

  • Mitigate basic denial-of-service attempts


3. Extra application firewalls inside your CMS

If you use WordPress, you can also install plugins such as:

  • Wordfence

  • All In One WP Security

These work like a small extra firewall inside your site and give you more control over access, IP blocking, and monitoring.


Can I block specific IP addresses?

Yes. If you need a manual IP block, contact our support team through a ticket and we will review it with you.


Tips to get the most from your firewall

  1. Keep ModSecurity enabled at all times.
  2. Avoid disabling it just to solve an error. It is better to contact us first.
  3. If you see repeated suspicious access attempts, send us the IPs and we can review permanent blocks.
  4. Strengthen protection with plugins or custom rules if you use a CMS.

Need help with a specific block?

Write to us from your Bacan client area and our technical team will gladly review your case. We can help you:

  • Block a country or IP range

  • Review attack logs

  • Improve the overall security of your website