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What does 'accepting the transfer' of my domain mean?

When you transfer a domain, we ask you to accept the transfer. Here we explain what that means.

When you request a domain transfer, we'll ask you to accept it. What does this mean?

This process is part of a security system that prevents anyone who requests a transfer of your domain to another provider from stealing it. For a domain to be transferred, the owner must accept it.

HOW DO YOU ACCEPT A DOMAIN TRANSFER?

It's simple. You'll receive an email informing you that a transfer of your domain has been requested, and the email will state that if you agree, you should click a link.

HOW LONG DOES IT TAKE FOR THAT EMAIL TO ARRIVE?

Not long — the email requesting your approval should arrive within 24 hours. If it hasn't arrived, contact our domain technicians.