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Why has my domain been suspended or deactivated?

My domain has been suspended and I can no longer see my website. Why? What can I do to get my site back online?

In general (99% of cases), a service is suspended or deactivated due to non-payment.

There could be other reasons (1%), such as:

– A complaint for sending spam.

– Performance issues from the website.

To reactivate your service as quickly as possible, make the outstanding payment. Your service will automatically come back online.

If it is not a payment issue, check your email. Our technicians have almost certainly sent you a message with information about the issue detected.

Was your domain suspended and do you need a new hosting provider?

Welcome — we are here to help you with the transfer. Some questions you need to answer first:

– Do you have a backup of your data?
– Is your domain unlocked?
– Do you have the transfer code?

Contact our support department by opening a ticket or writing to help@Bacan.com