If you use a free hosting plan, it is essential to understand the rules around sending emails. One of the strictest is the one related to sending spam. This article explains what happens if this activity is detected, and what steps you should follow to restore your website.
What happens if your free hosting sends spam?
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The system detects unauthorized email sending
Whether through vulnerable scripts, poorly protected forms, or improper use, the server's security system identifies the sending of unsolicited emails. -
Immediate and automatic suspension of the service
Due to our strict usage policy, the free plan is suspended without prior notice. -
No support, no possibility of reconnection on the same plan
The free hosting service does not include technical support, so it is not possible to investigate or reverse the suspension on that same plan. -
To recover the service, you must upgrade your plan
If you want to bring your site back online, you need to sign up for a paid plan. These include technical support that can review your case, clean up your account, and re-enable the service.
Useful tips to prevent this problem
Protect your forms with CAPTCHA
Prevent bots from using your site to send unwanted emails.
Do not use your hosting as a mailing tool
Bulk email sending should be done using platforms specifically designed for that purpose.
Update your scripts and plugins
Outdated software is one of the most common vectors exploited for spam.
Conclusion
Responsible use of your hosting account is key to keeping it active and secure. If your service was suspended for spam, remember that the only way to reactivate it is by migrating to a plan with support. This not only allows you to recover your site, but also helps prevent future problems.
Was your account suspended and you need help? Review our hosting plans with technical support or contact our team.