If you are having difficulty installing an additional domain on your multi-domain hosting plan, here are some steps you can follow to resolve the issue:
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Check the hosting plan limits: Make sure to review the limitations of your multi-domain hosting plan. There may be a limit on the number of domains you can add. If you have reached these limits, you may need to consider upgrading your plan or removing some existing domains you are no longer using in order to free up a slot.
- Make sure the domain you want to install is registered. If the domain is not registered, you will not be able to install it as an additional domain. You can register your domains from our domains section.
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Configure DNS records: After adding the additional domain, you may need to configure DNS records to point to our servers. This can be done through the control panel of your domain provider. If we are the provider, the DNS will already be set up correctly. If you want to know which DNS records you need to set, check Bacan's DNS records.
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Check DNS propagation: Keep in mind that DNS propagation can take some time. After configuring the DNS records, it can take several hours or even up to 48 hours for the changes to fully propagate across the internet. During this time, the domain may not be accessible.
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Contact technical support: If you have followed all the steps above and still cannot install the additional domain, we recommend contacting our technical team. We can provide personalised assistance and resolve any technical issues you may be facing.
Remember that the steps may vary if your hosting is not with us. And while you are here, I invite you to try our free hosting service — I am confident you will like it.