At Bacan, we offer several types of reseller services, and some of them are not immediately compatible with each other. Automatic plan changes can only be made between resellers of the same type, whether upgrading or downgrading.
If a client wishes to change to a different reseller type, they may be asked to make some changes to the configuration of their installed hosting services before the migration between plans can be completed.
If this is your specific case, we recommend that you contact our support department for personalized assistance and guidance. We are here to help you and ensure you can enjoy our reseller hosting services efficiently and effectively. Don't hesitate to reach out if you have any questions or need help at any time!