The general maximum limit for email accounts is 5 GB. But it's very likely your account hasn't reached this amount of storage yet.
Follow these steps:
- First verify the space you're using. Log in to your hosting control panel.
- Once inside the panel, go to the email section.
- Review your email account statistics.
If any account is at the limit, increase the limit. Click "Manage".
Adjust your email size to your needs:
My email account has reached its limit. What can I do?
If you've reached the 5 GB limit you have two options:
- Delete the oldest or heaviest emails to free up space in your account. If you don't know how, open a ticket indicating what you want to do and our technicians will do it for you.
- Switch to a VPS plan, where you have no limits on your service. For this you can speak with our technicians to get a suitable quote.