It's great to have you here! If you're reading this, it's because you've decided to make the move to Bacan to improve the speed and stability of your project. We know a migration can raise doubts, but don't worry: we're here to make the process as smooth as our servers' performance.
In this guide we explain what you need to prepare so that your website is up and running with us in record time. 🛠️
Steps to prepare your digital move
Moving a website is like moving house: good organization makes everything easier. Follow these steps:
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Gather your current credentials 🔑
Make sure you have access to your current provider's control panel at hand. You'll need to log in to download your files and databases.
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Generate a full backup 📦
If your current hosting uses cPanel or DirectAdmin, look for the "Backup" option and generate a complete file. This makes things much easier for us, as we can restore your site exactly as it was in a matter of minutes.
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Prepare your domain for the journey 🌐
To move your domain name with us too, you need to make two arrangements with your current registrar:
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Request the Auth-Code or transfer code: This is the "key" that allows us to bring the domain over.
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Unlock the domain: For security reasons, domains are usually "locked." Ask your provider to release it so the process can begin.
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Sign up for your plan at Bacan ⚡
Choose the plan that best suits your needs from our website. Once you complete the order, you will receive an email with the access details for your new control panel.
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Upload your content or request assistance 📤
With your access details you can start uploading your files. If you have the cPanel or DirectAdmin backup mentioned in step 2, the process will be almost automatic!
💡 Expert tips for a perfect migration
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Don't cancel your old hosting yet: Wait until your website is properly configured and working on our servers before cancelling the previous service. This way you'll avoid your website going offline for even a second.
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Check your email accounts: If you're also migrating your email accounts, remember to create the same addresses in our panel before changing the DNS so you don't lose any important messages.
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We're here to help! If the process seems complex or you don't have time, open a support ticket. Our technical team can lend a hand so you don't have to worry about the technical side.
Migration summary 📌
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Backup: If it's from cPanel or DirectAdmin, installation is much faster.
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Domain: You need the transfer code (Auth-code) and for it to be unlocked.
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Safety: Keep your old hosting active until the new one is 100% verified.
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Support: If you get stuck at any step, write to us. We love to help!
Do you already have your backup ready? If you want us to check your backup file to see if it's compatible with an automatic restore, send us a message and we'll check it for you.