It's completely understandable that, when making an online purchase, you want absolute certainty that you'll receive exactly what you paid for. In the hosting world, trust isn't promised — it's demonstrated through facts and clear policies.
At Bacan.com, we've been since the year 2000 building a reputation based on honesty. We not only guarantee the immediate delivery of your services, but we also offer you one of the broadest consumer protections on the market.
Our total satisfaction guarantee ✅
We want you to be convinced that we're the ideal home for your website. So, if you sign up for a hosting plan and feel it's not what you expected, you have these protections:
-
60-day guarantee (100% refund): If during the first 60 days of service you decide you don't want to continue, we return 100% of your money. No awkward questions or complicated processes.
-
Proportional refund: If you decide to cancel after day 61, you don't lose your investment. We return the proportional part of the time you haven't used until the end of your contract.
-
Immediate activation: In most cases, after confirming payment, your hosting account is created automatically so you can start working in seconds.
Note about Domains: Due to international regulations of central registries (ICANN), once a domain is registered, the amount is non-refundable. That's why we advise you to carefully review every letter of your name before confirming.
Bacan's commitment to your project 🤝
In addition to financial guarantees, our track record of more than two decades allows us to ensure:
-
99.9% uptime: Your website will be online and available to your customers virtually all the time. Stability is our obsession.
-
Cutting-edge technology: We don't stay in the past. We constantly update our servers with NVMe disks and advanced security so you always have the best.
-
Human support in English: No automatic translators. You'll speak with expert technicians who understand you and truly help.
-
Total transparency: No fine print. What you see on our website is what you get.
Key points 📌
-
60-day trial: More than enough time to fall in love with our service or get your money back.
-
Proportional refund: You never pay for time you won't use if you decide to leave later.
-
Real experience: Solid company operating continuously since the year 2000.
-
Security: Protected infrastructure to keep your data and your customers' data always safe.
At Bacan, we don't just sell hosting; we build long-term relationships of trust.