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My website does not update: common causes and solutions

If you made changes but still see the old version, start with cache, paths, and deployment checks.

If your website does not seem to update after changes, the problem is often simpler than it looks.

Check whether the issue is real

Before assuming the site failed to update, test the page in:

  • another browser
  • private browsing mode
  • another device or network

The most common causes

1. Browser cache

Your browser may still be showing an old copy of the page. Clear the cache or force a reload.

2. Server or plugin cache

If you use a cache plugin, CDN, or application cache, purge it so the latest files can be served.

3. Wrong upload location

Make sure the files were uploaded to the correct public directory and not to a different folder by mistake.

4. ISP or proxy cache

In some cases, an internet provider or intermediate cache serves an old version. Appending a query string to the URL can help test that, such as \?nocache=1\.

5. Permissions or deployment errors

If the server cannot read the new files, or if the deployment failed, the old version may remain visible.

6. Code or database issues

Sometimes the files changed, but the content comes from a database, plugin, or theme logic that still needs to be updated separately.

If you already ruled out cache and path issues, the next step is to inspect the application, permissions, and server logs more closely.