Changing the DNS (nameservers) of a domain is the process that allows you to redirect all traffic from that domain to a different server. It's what you need to do when you change hosting providers or when you want to use external services such as email, CDN or third-party tools.
What are nameservers?
Nameservers are the servers that manage the DNS records of your domain. When someone types your domain in a browser, the DNS system queries the nameservers to find out which IP address the request should be directed to.
If you have both your domain and hosting at Bacan, the nameservers are already configured correctly. If the domain is at another provider, you need to update the nameservers there to point to Bacan.
Where do you change the nameservers?
Nameservers are changed in the registrar's panel — that is, where you registered or currently have your domain active. This could be Bacan, GoDaddy, Namecheap, Dondominio, IONOS or another provider.
If you have the domain at Bacan, log in to your client area, select the domain and look for the "DNS Management" or "Nameservers" section.
Bacan's nameservers
To point a domain to Bacan, the nameservers you need to enter at your registrar are the ones Bacan indicates in the welcome email or in the domain information section of your panel. They usually follow this format:
ns1.bacan.comns2.bacan.com
If you can't find them, contact support to confirm them.
How long does the change take to propagate?
DNS propagation is the time it takes for the new nameserver to be recognised by all DNS servers worldwide. It can take between 1 and 48 hours, although in most cases it completes in less than 4 hours.
During that time, some users may see the old website and others the new one, depending on which cached DNS servers they have configured.
Can I modify DNS records without changing the nameservers?
Yes. If you prefer to keep the nameservers at your current provider and only point specific services (such as email or a subdomain) to Bacan, you can do so by modifying individual DNS records (A, CNAME, MX, TXT records) instead of changing all the nameservers.
This is more flexible but also more complex. If you don't have experience with DNS, the simplest approach is to change the nameservers completely and let Bacan manage all the records.